We are BOTTEGA VENEZIANA a brand registered by MAGLASS srl (VAT number 04434140275), a company registered in Venice Italy. The address of our headquarters is via Venier, 1, 30020 Marcon Venice. The following are the terms and conditions apply to the purchases you can make on this site.
After making a purchase, you should receive an email confirming receipt of your order.
We will accept your order only after payment has been made, via PayPal or bank transfer.
Please comunicate bill of payment after you done it. We will accept your order only after this comunication.
All ordered products will be made within 30 days of order confirmation. Any delays in production will be communicated directly to you asap.
If you want more information on orders, please take contact to our Customer Service and a team member will be happy to help you.
Bottega Veneziana try to be careful in writing more detailed product's descriptions and be precise on prices.
But sometimes, it may happen that one of our employees enters an incorrect price or a wrong product / promotion description.
If we notice an error on one of the items you ordered, we will let you know as soon as possible and we will give you the opportunity to reconfirm your order (at the correct price) or cancel it.
Prices are inclusive of VAT (where applicable).
Depending on the value of your order or shipping method or the selected delivery address, shipping costs may be charged (see below). These additional costs will be clearly visible at the time of checkout and included in the Total.
The cost of shipping depends on whether you purchase a product on promotion or not.
Promotion: no cost;
We do our best to respect the delivery time, but sometimes there may be delays caused by courier delays, logistical problems or adverse weather conditions.
For more information or if you have any issue, questions contact Customer Service.
Do you want to return a product to receive a refund?
Sometimes one of the products received is not perfect and what we want is only to receive back the amount spent.
Don't worry, as long as the item is still in its original condition, we accept returns of items without additional charges, according to the following rules:
In the case of a product returned within 14 days from the date of delivery, the full amount paid for the item will be refunded on the same payment method used to place the order.
We are committed to reimbursing you within 14 days of receiving the item to our warehouse.
Shipping receipt We strongly recommend that you keep the shipping / delivery receipt, which must be attached to the returned product.
Product condition The returned product must be in order, without damage, breakages and clean. Any accessories must also be included in the return. If an item is returned to us damaged, worn or in an unsuitable condition, we won’t be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return. All returned items should be sent in their original condition and packaging. This regulation does not affect your statutory rights.
Sometimes one of the products received is not perfect and what we want is only to receive back the amount spent.
Don't worry, as long as the item is still in its original condition, we accept returns of items without additional charges, according to the following rules:
In the case of a product returned within 14 days from the date of delivery, the full amount paid for the item will be refunded on the same payment method used to place the order.
We are committed to reimbursing you within 14 days of receiving the item to our warehouse.
Shipping receipt We strongly recommend that you keep the shipping / delivery receipt, which must be attached to the returned product.
Product condition The returned product must be in order, without damage, breakages and clean. Any accessories must also be included in the return. If an item is returned to us damaged, worn or in an unsuitable condition, we won’t be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return. All returned items should be sent in their original condition and packaging. This regulation does not affect your statutory rights.
Our Privacy Policy illustrate how we will use your information.
They are used exclusively by Bottega Veneziana to offer you a better service.
No assignment to third parties will ever be made.
They are used exclusively by Bottega Veneziana to offer you a better service.
No assignment to third parties will ever be made.
Bottega Veneziana is a registered trademark and brand of MAGLASS srl that has the possession and is allowed to use the intellectual property rights of its Sites and its contents.
These rights are protected worldwide.
All these rights are reserved.
You are permitted to store, print and view the contents of our site solely for your personal use.
You are not allowed to use any part of the site for commercial purposes without our express permission.
These rights are protected worldwide.
All these rights are reserved.
You are permitted to store, print and view the contents of our site solely for your personal use.
You are not allowed to use any part of the site for commercial purposes without our express permission.
We have the right to modify, remove or change our services and / or any part of the Site (including our Terms and Conditions of Use) at any time.
These terms and our relationship with you are subject to Italian law and the exclusive jurisdiction of the Italian courts.